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Uber

Andrew J. Hawkins
Andrew J. Hawkins
Uber Eats’ sidewalk delivery robots are coming to Japan.

The robots are expected to hit the sidewalks of Tokyo starting at the end of March, marking Uber’s first international expansion of its autonomous delivery service. The six-wheeled delivery robots are manufactured by Cartken, an Oakland-based AI company, and operations will be supervised by Mitsubishi Electric. Delivery robots are growing more popular, but they still require a team of human workers to make the system work.

Uber Eats sidewalk delivery robot
The robot is designed to avoid various obstacles, yield to pedestrians, and stop at traffic lights before crossing a road
Image: Uber Eats
Andrew J. Hawkins
Andrew J. Hawkins
You may encounter trouble booking an Uber to your Valentine’s Day date tonight.

That’s because thousands of Uber and Lyft drivers in over a dozen cities are going on strike for 24 hours to protest low wages and unfair practices by the gig economy companies. Their demands? A larger cut of fares, a living wage, transparency in pay calculations, and an end to unfair deactivations.

“The main challenge is surviving,” said Nupur Chowdhury, an Uber driver and ride-share organizer in Arlington who helped plan the strike in the Washington area. “We cannot make the same amount of money we used to make, even if we work double the hours.”

Justine Calma
Justine Calma
Uber is shuttering its alcohol delivery service, Drizly.

The alcohol app has been a cybersecurity headache since Uber acquired it a few years ago. The FTC found out that a hack affected 2.5 million customers in 2020, two years after the company initially learned about a security flaw.

“We’ve decided to close the business and focus on our core Uber Eats strategy of helping consumers get almost anything — from food to groceries to alcohol — all on a single app,” Uber SVP of delivery Pierre-Dimitri Gore-Coty told Axios.

Uber failed to help cities go green — will robotaxis, too?

Uber and Lyft were supposed to reduce carbon emissions, but they turned out to be polluters. Robotaxis look to repeat some of the same mistakes.

David Zipper
Thomas Ricker
Thomas Ricker
Uber and Lyft will pay $328 million to drivers in wage-theft settlement.

Uber will pay $290 million (3 percent of its revenue generated last quarter) and Lyft will pay $38 million (4 percent of its revenue) to settle allegations that the ride-sharing companies illegally withheld wages and mandatory sick leave from drivers in New York. Over 100,000 drivers in the state could be eligible to receive funds under the settlement.

Andrew J. Hawkins
Andrew J. Hawkins
TFW your Uber driver is an empty seat.

Starting today, Phoenix residents can use the Uber app to hail a ride in a driverless Waymo vehicle. The two companies — former rivals turned frenemies (?) — first announced the partnership earlier this year. Tellingly, it’s only available in Arizona, and not California, where tensions around robotaxis are starting to get, well, tense.

Screenshot of the Uber app on an iPhone prompting a rider to accept a ride with a Waymo-operated autonomous vehicle.
Image: Waymo
How Uber learned to stop fighting and play nice with taxis

Uber is listing more and more taxi drivers in its app, most recently in Los Angeles. How did the two sides come together? In short, money.

Andrew J. Hawkins
Emma Roth
Emma Roth
Uber is reportedly working on an AI chatbot for its food delivery app.

As spotted by Bloomberg, code in the Uber Eats app suggests the service is working on an AI chatbot to provide recommendations to customers.

It’s not the only app thinking about AI and food delivery, either. Bloomberg reported last month that DoorDash is working on an AI chatbot as well. DoorDash also announced today that it’s rolling out an AI-powered voice ordering service.

Emma Roth
Emma Roth
Uber is upping its minimum driving age in California.

According to a report from the Associated Press, Uber is increasing its minimum driver age in California from 19 to 25 years old — a move it blames on rising insurance costs in the state:

Personal injury attorneys have created a cottage industry specializing in suing rideshare platforms like ours, pushing Uber’s California state-mandated commercial insurance costs to rise by more than 65% in just two years.

Californians under the age of 25 who signed up to the platform before Wednesday will get to keep driving for Uber.

Jon Porter
Jon Porter
An Uber change of fortunes.

Uber’s latest financial results include an honest to goodness operating profit, “for the first time in Uber’s history,” according to CEO Dara Khosrowshahi.

Pre-tax earnings stood at $326 million, a huge change compared to the $713 million operating loss it reported the same time last year, The Financial Times notes.

Elizabeth Lopatto
Elizabeth Lopatto
Giving up the ghost... kitchens.

Wendy’s is permanently closing its ghost kitchen business. Butler Hospitality, a ghost kitchen company, shut down entirely. Travis Kalanick’s CloudKitchens lost a bunch of restaurant partners. Uber Eats is trimming its menu.

I guess you could say these kitchens got... ghosted.

Andrew J. Hawkins
Andrew J. Hawkins
The end of the sharing economy.

Here’s a great essay from Oversharing’s Ali Griswold, reflecting on the origins — and demise — of the so-called “sharing economy” to describe companies like Airbnb, Uber, Lyft, Instacart, and others. Lyft ditching shared rides seems to be a nail in the coffin for these particular companies.

It’s been a long time since “sharing” meant sharing. Silicon Valley redefined sharing to mean something like “using a technology platform to get more use out of something you already have.” By the same logic, you could call restaurants shared dining rooms, gyms shared fitness spaces, libraries shared bookstores (jk, libraries are real sharing! Support your local library!).